What to do if your security deposit isn't returned
Steps to recover a rental security deposit a landlord has wrongly withheld.
When you move out of a rental, the landlord usually must return your security deposit within a
set period, minus any lawful deductions for unpaid rent or damage beyond normal wear and tear.
The exact deadline and rules depend on where you live.
If the deposit is not returned, start by asking in writing for the money and an itemised list of
any deductions. Reference your move-out date and the condition of the property, and attach your
move-in and move-out photos if you have them. A clear written request often resolves the issue.
If the landlord still refuses without a valid reason, a demand letter is usually the next step,
followed by small claims court if needed. Many places also penalise landlords who withhold a
deposit in bad faith, sometimes awarding you more than the deposit itself.
Frequently asked questions
What counts as normal wear and tear?
Minor, expected ageing from ordinary use — faded paint or worn carpet — rather than damage like large stains, holes, or broken fixtures. Landlords generally cannot deduct for normal wear and tear.
How long does a landlord have to return a deposit?
It varies by jurisdiction, commonly between 14 and 30 days after you move out. Check your local rules for the exact deadline.
Have a question about your own situation?
This guide is general information, not legal advice, and does not create an attorney-client relationship.